I originally created this site to raise awareness of the poor Customer Experience I and others received from Audi. After a couple years, I must share that Audi has worked on their CX and it clearly shows. I am now a supporter again and would recommend this brand to others.
Upgrade: Based upon my recent interactions in 2019 with Audi USA, my current overall Audi customer experience grade is an A
Truth in Engineering?
My journey with Audi