I originally created this site to raise awareness of the poor Customer Experience I and others received from Audi.  After a couple years, I must share that Audi has worked on their CX and it clearly shows.  I am now a supporter again and would recommend this brand to others.

Upgrade: Based upon my recent interactions in 2019 with Audi USA, my current overall Audi customer experience grade is an   A

​Truth in Engineering?

My journey with Audi​